Please send email only to
. Your message will reach all
HPC support staff. If you write to an individual member of the team and that
person is unavailable, you will not receive a prompt reply.
If you have observed a specific error with a job sent to the queuing system,
please include the following information in your message
- error message
- complete path to file containing error message
- job ID
If you would like to discuss any issue related to our service with us, please
call one of the numbers given on the contacts
You may also visit us personally in order to receive advice about using our
systems. However, you must make an appointment with us in advance.
general, office hours are as follows:
|| 09:00-11:00 and 12:30-17:00